Privacy Policy

Last Updated: August 9, 2026

This Privacy Policy explains how SplitFX ("we," "us," or "our") collects, uses, and protects information when you visit our website or purchase a SplitFX license.

1. Information We Collect

We collect information to operate our website, process your software license purchases, and improve our services.

Information You Provide

When you purchase a SplitFX license, your order is processed by Freemius, our payment processor and Merchant of Record. During checkout, Freemius may collect information necessary to process your payment, fulfill your order, and comply with applicable legal and tax obligations. This information may include:

  • Name

  • Email address

  • Billing address

  • Payment details

  • Country or region (where applicable)

  • Order and license information

We do not directly collect or store your payment card details. All payment processing is handled by Freemius.

Learn more about Freemius' privacy practices:
https://freemius.com/privacy/

Automatically Collected Information

When you visit our website, certain information may be collected automatically by third-party services we use:

  • Usage and analytics data: (via Google Analytics) — information such as pages visited, time spent on the website, referral source, browser and device information, and approximate geographic location.

  • Font delivery data: (via Google Fonts) — when fonts are loaded from Google's servers, Google may receive your IP address, browser information, and details necessary to deliver the requested font files.

2. How We Use Your Information

We use information to:

  • Process and fulfill license purchases, including issuing license keys and receipts

  • Provide license support when you contact us

  • Understand how visitors use our site, so we can improve it

  • Detect and prevent fraud or misuse of licenses

  • Comply with tax and legal obligations related to sales

3. Third-Party Services

We rely on the following third-party services, each of which processes data in accordance with its own privacy policy:

  • Freemius — handles checkout, payment processing, tax collection, and license delivery. See Freemius' Privacy Policy.

  • Google Analytics — collects website usage information to help us understand how visitors interact with our website. See Google's Privacy Policy.

  • Google Fonts — loads web fonts from Google's servers, which may receive your IP address and browser information to deliver the requested fonts. See Google's Privacy Policy.

4. Cookies

We use cookies and similar technologies to improve your experience and understand how our website is used.

  • We may use your browser's local storage to remember your preferences, such as theme or other website settings, to provide a more personalized experience. Information stored in local storage remains on your device until it is removed by you or the website.

  • If you choose to purchase a SplitFX license, you will be redirected to Freemius to complete your purchase. Freemius may use cookies and similar technologies on its website in accordance with its own Cookies Policy.

  • Google Analytics uses cookies to collect information about how visitors interact with our website, such as the pages visited, time spent on the website, and general usage patterns. This helps us improve our website and user experience.

You can control or disable cookies through your browser settings and clear your browser's local storage at any time. Please note that disabling cookies or clearing local storage may affect the functionality of certain features or third-party services.

5. Data Retention

We do not store personal information on our own servers. Personal information collected through our third-party service providers is retained in accordance with their respective data retention policies.

Purchase information, including customer and order details, is processed and stored by Freemius, our Merchant of Record. We may access this information through our Freemius account for purposes such as order management, customer support, license verification, and compliance with applicable legal obligations. Freemius retains this information in accordance with its own data retention policies.

Usage information collected through Google Analytics is retained in accordance with our Google Analytics data retention settings and Google's policies.

Information stored in your browser's local storage remains on your device until you clear it or it is removed by your browser or the website.

6. Your Rights

Depending on where you live and applicable data protection laws, such as the GDPR (EU/UK) or the CCPA/CPRA (California), you may have rights regarding your personal information. These rights may include the right to access, correct, delete, or restrict the processing of your personal information, and to withdraw your consent where applicable.

If you wish to exercise any of these rights or have questions about how your personal information is handled, please contact us using the contact information provided below.

Since personal information is processed and stored by our third-party service providers, including Freemius and Google, we may work with the relevant provider or direct you to them where appropriate to fulfill your request.

7. Children's Privacy

Our website and products are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be processed in countries other than your own through our third-party service providers. These providers implement appropriate safeguards where required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this Privacy Policy will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can reach out via email at:

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